Please complete the Medical Alert request form if anyone in your household is dependent upon electrically-powered life support equipment.
In the event of a scheduled outage, we will attempt to contact customers with registered life-support equipment in advance of the planned outage.
Customers with medical needs should make preparations in advance for unscheduled power outages. Participation in this service does not guarantee service interruption due to an unplanned outage or disconnection for nonpayment.
Verification to Participate
Participation in this service does not guarantee service interruption (disconnection) for nonpayment. There are no additional fees for this service. Verification from your doctor will be required to participate in this service.